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Return to shopFREQUENTLY ASKED QUESTIONS
PRODUCT & ORDER INFO
SIZE GUIDE
MTW Shoes are true to size based on our sizing chart.
The ‘centimeter’ in the Size Chart refers to foot length, not insole length.
For our flat shoes, if you have wide feet it is advisable to upsize by one size.
ORDER & PRE-ORDER
Our products can be ordered via our Website or our Stockist where you can check in our “Stockist” menu. Ordering through Whatsapp is also available if you have problems ordering via our Website.
We usually open pre-orders periodically, but the schedule is not fixed. We typically announce the pre-order schedule via Instagram or email if you subscribe to our newsletter.
The estimated processing time for pre-orders is between 3-5 weeks (working days).